We’re excited to share that you can now use Awesome Custom Fields (ACF) to integrate Standard Text Fields and Number Fields directly into your Jira Service Management (JSM) request view:
🔤 Standard Text Fields: Provide additional context and information directly on your forms.
🔢 Number Fields: Collect and display numerical data easily from your customers.
With ACF, you can configure these standard Jira fields to appear in the request view, enabling agents to share vital information through custom fields without the need for comments.
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